It is illegal to sell tobacco products to a person under 18.

It is illegal to purchase a tobacco product for use by a person under 18.

Product Prices Include All Taxes.

Terms and Conditions

You must be over the legal smoking age of 18 if purchasing cigars or any tobacco products.

NEW CUSTOMERS & ORDERS

Please note that when signing up for the first time and placing your first order, Trojan Trading Company Pty Ltd reserves the right to request additional information from you in order to confirm your identity. Dependant on each order, we also reserve the right to request that the order amount be transferred via Direct Deposit into our account.

 

Sydney & Interstate Postage Fees

Express Post – (1 to 2 days CBD delivery)

CATEGORY 1

A flat postage fee of $9.20 (Express Post – 500g) generally covers the following items:

 

- Usually 1 cigar box (25 cigars), although larger boxes may fall into category 2.

- Accessories will usually fall into category 1 .

- All tobaccos will fall into category 1.

 

For extra security, we recommend using Registered post. A Registered Post charge of $20.00 will apply for these items, which will ensure security of goods during transit & which must be signed by recipient upon arrival).

 

CATEGORY 2

A flat postage fee of $12.55 (Express Post – up to 3kg) covers the following items:

 

- If purchasing 2 or more cigar boxes (25 cigars per box), again depending on the size.

 

CATEGORY 3

A flat postage fee of $20.85 (Express Post – up to 5kg) covers the following items:

 

- If purchasing several cigar boxes (25 cigars per box).

 

RETURNS POLICY

It is important that you contact us immediately upon receipt of your cigar shipment (7 days for gifts) if wanting to return goods. Cigars may be returned provided the following guidelines are taken into account: * Cigars cannot be exchanged unless they are defective or damaged from our end. Each cigar is duly examined prior to delivery by our experienced staff for quality control or any signs of damage. Upon receiving cigars, please note they should be stored at the correct temperature (18C) and humidity (72%)

* Contact us in order to indicate the reason for your return.

* If returning items, indicate the order number or the e-mail address and name of the person who purchased this order, along with the reason for your return on a separate piece of paper, to the address shown below.

 

LOST ITEMS

Trojan Trading Company Pty Ltd cannot take responsibility for any parcels lost during transit. We will, however, take measures with Australia Post and do our best to help locate any missing items.

 

Product Prices Include All Taxes.

It is illegal to sell tobacco products to a person under 18.

It is illegal to purchase a tobacco product for use by a person under 18.
 
*Prices are subject to change without notice.